Many of us know someone who is going through a tough time, and experiencing poor mental health. We’d like to help, but we’re not sure how to approach them, and what to say. Here are some pointers for starting conversations about mental health.
- Set the scene: try to choose a location where the person will be comfortable and relaxed. Go for a coffee, or go for a walk or a drive somewhere pleasant and make sure they know they’re safe if they choose to open up to you.
- Read the room: Sometimes the individual will want to get what’s bothering them off their chest; other times they may not feel ready to do so. However, knowing someone is available when they want to talk is very helpful. You can try to broach the subject this way: “If there’s something bothering you or you’d like to talk, please know that I’d like to help.”
- Listen to understand, not to respond: If the person opens up, remember that you need to pay attention, so you can understand. Don’t try to respond right away. Don’t interrupt, but gently encourage them to keep going. It helps also to pay attention to your body language. Maintain eye contact, sit upright, and use the movements of your head and hands to let them know you’re listening.